Mission: The resource will be placed on the IT team and will be responsible for activities related to Salesforce to development and improve the sales data entry process.
-Support Salesforce adoption strategies including but not limited to: Develop content for Salesforce Learning Paths, 1-on-1 Learning by Doing sessions, Record Video User Guides, New Feature Releases, etc.
-Implement Change Requests on Salesforce Sales Cloud.
-Ensure that all aspects of Change Request grooming and development are correctly recorded in JIRA, including meeting minutes and follow up with action items.
-Interest and motivation to undertake an experience within the ICT department of a multinational
-Good knowledge of Excel
-Intellectual curiosity and drive for innovation
-Precision and attention to detail
-Time and deadline management
– Ability to work autonomously, manage time and make judgments that are in the best interest of business divisions
– Fluency in English and Italian